Returns & Exchanges

At Fink's Jewelers, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy for most jewelry and timepiece items in their original, unworn condition.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal or contact our customer service team to request a Return Authorization (RA) number and a pre-paid shipping label.

  • 2.
    Secure Your Package

    Place your item in its original presentation box and include all original documentation, certificates, and warranty cards before sealing it in a shipping carton.

  • 3.
    Ship to Fink's

    Affix the provided shipping label to your package and drop it off at any authorized shipping location, ensuring you obtain a receipt for tracking purposes.

  • 4.
    Inspection and Refund

    Once our quality control team verifies the condition of the item, we will process your refund to the original payment method within 7-10 business days.